Refund policy

Accessories, Swimwear, Intimates, Sale or Discounted Items Are Final Sale. There Will Be No Returns Or Exchanges On These Items...NO EXCEPTIONS!!

You must contact us within 14 Days of receipt of your order to discuss returns/exchanges. All merchandise is inspected thoroughly before shipping. We cannot take fault on damaged items after they are worn. You must notify us within 48 Hours of receiving your package if there are any manufacture defects or an item is broken. WE DO NOT OFFER REFUNDS *No exceptions will be made for requests of returns/exchanges outside of 14 Days.

Hours: Monday-Friday 10am-6pmCST, Saturday 10am-5pmCST, Sunday CLOSED

Phone: (318) 816-0086

**Customer will be responsible for return and exchange postage fees. We do not provide return labels. Original shipping fees are non-refundable.**

Inside your package please enclose your information along with your order number & email used at checkout. You can also enclose the original package slip. If we do not receive this information inside your package, it can cause a delay in issuing your credit or processing your exchange as it takes more time to locate the order.

Once we receive your returned package a member from our return department team will inspect and issue you an online credit or begin the process of your approved exchange. Online credits are sent via email to the email used at checkout and can be used on future purchases with no expiration. 

Please allow 3 Business days for our return department to process your return once it arrives back to us. 

Your items must arrive back to us within 21 days (14 days from order receipt + 7 days to ship/receive returned items back to the store) from the day you receive your order. We strongly suggest you track your return.

ALL original tags, including Little Blue Kid's Boutique tags must be attached. We will not honor your return with the tags unattached. 

Sezzle Returns: 

If your return is approved by following the guidelines of this return policy: You will still need to complete your agreement/ installments with Sezzle. Sezzle will not refund any portion of your installments for returns with us. A full credit for the item(s) will be provided to you immediately after your return is processed. Therefore, a full payment of the agreed installments with Sezzle is required to keep a good standing with them. 

We are not responsible for: items lost in transit or delays in shipping! You will receive an email with tracking information when your order is shipped! Please contact your mail courier before contacting us. We will try to help you as much as possible,  but some mailing issues are out of our control! 

Wrong Address: We will not be responsible for the shipping of the wrong address. It is your responsibility to enter the correct address correctly. 

 

RETURNS/EXCHANGES:

• All BOGO Free Orders are Final Sale.

• Items discounted 40% or greater will also be considered Final Sale. No exceptions.

• The term "Final Sale" means an item can not be returned or exchanged. 

• All returns must be received within 30 days of the original purchase date.

• Returns will be given a store credit equal to the original purchase price and must be used within 30 days of the return.  

• Unworn, unwashed, unaltered items may be returned as long as the original tags are attached.

• Shoes must be in the original box and shipped back in an exterior, protective shipping box.

• If items are returned appearing worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, tags not attached, received beyond 30 days from the order date or that are Final Sale, they will not be accepted. We will contact you to pay to ship them back to you or we will donate them to charity after 30 days. 

• Seasonal Gift Purchases: Orders placed after November 15th - Extended Return Date: Returns must be received by January 10th to receive store credit. 

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SHIPPING BACK YOUR ORDER:

If you decide to return your item to us you will be responsible for any return shipping charges/fees. Please review our complete return policy before sending back your order.

• Please ship returns to: 2406 N 7th Street, West Monroe, LA 71291

• Shoes must be in the original box and shipped back in an exterior, protective shipping box. Please do not affix shipping labels to the shoebox itself.

• We don’t require a Return Authorization, but please include your original packing slip inside your return.

• We are not responsible for any returns that may be lost or damaged in transit.

• All returns will be processed within 3 business days after receipt. You will receive an email confirmation confirming the store credit unless there is an issue with the return in which case we will reach out to you to try and resolve.

 

SOMETHING WRONG?

Upon receipt, please inspect your order immediately. 

• If you believe you have received DEFECTIVE merchandise, you must contact us within 7 days at bluelineboutique.la@gmail.com so we may address the issue. 

• We cannot make exceptions once you have had the merchandise in your care for a longer period, have removed the tags, washed it or worn it. 

• We inspect every single item that comes through our warehouse to try to avoid such issues wherever possible